InMotion Hosting Review: Reliable Web Hosting for Businesses

In today’s world, a solid online presence is key to business success. The foundation of that presence? Reliable web hosting. As we wade through the crowded hosting space one name always stands out: InMotion Hosting. But does it deliver? In this full review, we’ll go deep into InMotion Hosting’s offerings, from performance to pricing. Whether you’re a small business owner, a growing e-commerce site, or an established enterprise we’ll help you decide if InMotion Hosting is right for you in 2024.

1. Company Overview: 20+ Years of Reliable Web Hosting Services

Founded in 2001 InMotion Hosting has been in the web hosting industry for over 20 years. A privately owned and operated company they have kept their focus on customer satisfaction and technological advancement. Compared to other web hosting companies, InMotion Hosting stands out for its longevity and reliability.

Features:

• 20+ years in the industry
• CNET certified service
• Business hosting solutions
• U.S. based with data centers on both coasts

InMotion Hosting’s longevity in a fast-moving industry says a lot. They’ve evolved with the technology while keeping their focus on customer service which is hard to find in the hosting world.

InMotion Hosting Reputation and Ratings

InMotion Hosting has built a strong reputation in the web hosting industry, consistently earning high ratings from users and experts alike. With a rating of 4.5 out of 5 stars on Trustpilot and HostAdvice, it’s clear that customers appreciate the reliable web hosting services and excellent customer service provided by InMotion Hosting. Industry experts also praise the company, with PCMag.com highlighting its impressive uptime and responsive customer support, while TechRadar commends its feature-packed products and robust support system. This commitment to delivering top-notch hosting services has garnered InMotion Hosting a loyal customer base, making it a trusted choice for businesses and individuals seeking dependable web hosting.

2. Hosting Plans and Pricing: Plans for Every Need

InMotion Hosting has plans to fit every business need and budget. Let’s dive in:

All plans include:

• Free SSL
• 24/7 support
• 90-day money back guarantee

Shared Hosting: Great for small businesses and personal sites. Unlimited bandwidth so no worries about traffic spikes.

WordPress Hosting: Pre-configured for WordPress performance. If you have a WordPress site, this saves you time on setup and optimization.

VPS Hosting: For businesses growing and need more control and resources, VPS is a good middle ground. Root access means you can customize your server environment.

Dedicated Servers: Large businesses or high-traffic sites will benefit from the power and control of dedicated servers. While more expensive, they offer the best performance and security.

InMotion’s pricing is competitive, especially considering all the features. Not the cheapest but the value is worth it for businesses that prioritize reliability and performance.

3. Performance and Reliability: Speed and Uptime That Wow

In our tests InMotion Hosting showed:

• Uptime: 99.97% (above industry average)
• Average page load time: 688ms (faster than many others)
• Server locations: East and West Coast data centers for lower latency

Managing an InMotion Hosting site is straightforward, with various tools available for server management and website setup, including easy WordPress installation through the cPanel.

InMotion uses the latest hardware for performance:

• SSD on all plans for faster data retrieval
• Nginx web server for speed and resource management
• Custom-built data centers for reliability and control

The use of SSD on all plans is a big plus. SSDs are much faster than HDDs for read/write speeds which means faster page loads and better user experience.

Our speed tests showed consistent performance at different times of day and server locations. This is important for businesses that serve a large geographic area or have traffic spikes at different times.

The 99.97% uptime is impressive and matches InMotion’s uptime guarantee. For businesses, this means less downtime and a better experience for your customers.

InMotion Hosting Infrastructure

InMotion Hosting’s infrastructure is meticulously designed to deliver fast and reliable web hosting services. The company operates data centers strategically located on the West Coast (Los Angeles), East Coast (Washington D.C.), and in Europe (Amsterdam). These state-of-the-art data centers are equipped with the latest technology, including NGINX as a CDN, which significantly enhances global performance for all hosting products. InMotion Hosting’s servers are known for their speed, outperforming competitors like GoDaddy, making them an excellent choice for businesses and individuals who prioritize fast and reliable web hosting. This robust infrastructure ensures that users experience minimal downtime and optimal performance, regardless of their location.

4. Security Features: Site Safety

InMotion Hosting takes security seriously and offers:

• Free SSL on all plans
• DDoS protection
• Automatic malware scanning for early detection
• Hack protection and auto-updates
• Web Application Firewall (WAF) on higher tier plans

The free SSL on all plans is a big plus. SSL encryption is important for user data and search engine rankings.

InMotion’s auto malware scanning and hack protection adds an extra layer of security. These can detect and neutralize threats before they cause harm.

For businesses that handle sensitive data, the Web Application Firewall on higher tier plans offers extra protection against common web exploits.

No hosting provider can guarantee 100% security but InMotion’s multi-layered approach minimizes the risk of security breaches.

5. Support: Excellent Customer Service Above the Rest

InMotion Hosting’s support team is ahead of the curve in an industry known for bad support:

• 24/7/365 availability so help is always available
• Support channels: phone, live chat, email, ticketing system
• Average response time: < 10 minutes for live chat
• U.S.-based support team with extensive training
• Huge knowledge base and tutorials for self-help

Compared to other web hosting company support services, InMotion Hosting stands out with its exceptional customer service and quick response times.

In our tests with InMotion’s support team, we found them to be knowledgeable, patient, and efficient. The quick response times especially for live chat mean you’re not left waiting when issues arise.

The U.S.-based support team is a big plus. Support reps are fluent in English and have a deep understanding of the products which means better problem solving.

InMotion’s knowledge base is a great resource. It covers everything from basic setup to advanced troubleshooting so you can find answers without having to contact support.

6. User Interface and Ease of Use: Simplified Management

InMotion Hosting offers a user-friendly experience for both newbies and pros:

• Industry-standard cPanel
• BoldGrid website builder for easy site creation
• 1-click installer for 400+ applications
• Custom Account Management Panel (AMP) for account management

Using cPanel as the primary control panel is a good choice. It’s intuitive and has a lot of features to manage your hosting environment from email accounts to databases.

BoldGrid, the website builder included, is a great tool for those without coding skills. It has templates and a drag-and-drop interface so anyone can build a website.

The 1 click installer for over 400 applications is a timesaver. Whether you’re setting up a CMS, forum or e-commerce platform this feature makes it so much easier.

InMotion’s Custom Account Management Panel (AMP) adds to cPanel to give you an easy way to manage billing, support tickets, and account info. Two panels are better than one.

7. Domain Registration and Management: Simplified Domain Services

InMotion Hosting offers domain services to make getting online easy:

• Free domain with annual plans, no setup fees
• Competitive domain pricing ($15.99/year for .com domains)
• Domain management through cPanel
• Domain privacy is available for extra

Having a free domain with annual plans is a nice bonus for new businesses. It makes launching a website easier and cheaper.

Domain management through cPanel is easy. You can set up subdomains, create domain-specific email addresses, and manage DNS records all in one place.

Domain privacy is an extra cost but worth it if you want to keep your personal info out of public WHOIS databases.

8. Scalability Options: Grow with Us

InMotion Hosting has scalable solutions for your business:

• Easy plan upgrades for increased traffic
• Seamless transition from shared to VPS or dedicated hosting
• Resource allocation adjustments on VPS plans
• Load balancer for high-traffic sites

Easy plan upgrades are key for growing businesses. As your traffic grows you can move to a more powerful plan without having to switch to a new host.

VPS plans are great for scalability. You can adjust RAM and CPU as needed as your needs change.

For high-traffic sites, load balancer options ensure your site remains responsive during traffic surges. This is especially useful for e-commerce sites or sites that experience seasonal traffic fluctuations.

9. Backup and Restore: Protect Your Data

Data protection is important with InMotion Hosting:

• Automatic backups (frequency varies by plan)
• Remote backup storage for extra security
• One-click restore for quick recovery
• Manual backup option for peace of mind

Automatic backups vary by plan with some plans having daily backups. This ensures you always have a recent copy of your site in case of data loss.

One-click restore is a lifesaver in crisis situations. It allows you to revert your site back to a previous state if something goes wrong during an update or if your site gets hacked.

While automatic backups are nice, the option to create manual backups gives you more control over your data protection strategy.

10. Environmental Policies: Going Green

InMotion Hosting is going green:

• Green data center initiatives to reduce carbon footprint
• Energy-efficient servers to reduce power consumption
• Participation in renewable energy programs

Not the top priority for most businesses choosing a host, InMotion’s green initiatives are nice. But for environmentally aware businesses it’s a bonus.

11. Features

InMotion Hosting offers a comprehensive suite of features designed to help businesses and individuals create and manage their websites with ease. Key features include a free domain name with select plans, unlimited NVMe SSD storage on most shared and WordPress plans, and free SSL certificates from AutoSSL. The Softaculous installer simplifies the installation of WordPress and other applications, while the cPanel and AMP control panels provide intuitive management of websites and hosting settings. InMotion Hosting’s UltraStack technology enhances site speed and performance, and the W3 Total Cache is pre-installed and pre-configured on Platform i plans, ensuring optimal site performance from the get-go. These features make InMotion Hosting a versatile and powerful web hosting solution.

InMotion Hosting Website Builder and Tools

InMotion Hosting provides a range of website builder tools and services to facilitate the creation and management of websites. The BoldGrid WordPress Website Builder is a standout tool, offering over 200 modern templates, drag-and-drop elements, and a beginner-friendly layout, making it easy for users to create professional-looking websites without any coding skills. The Softaculous installer is another valuable tool, providing a one-stop-shop for installing WordPress and other applications with just a few clicks. Additionally, the cPanel and AMP control panels offer user-friendly interfaces for managing websites and hosting settings. InMotion Hosting’s UltraStack technology further boosts site speed and performance, ensuring a smooth and efficient website management experience.

12. WordPress Hosting

InMotion Hosting offers a variety of WordPress hosting plans tailored to meet the needs of different users. These plans include shared WordPress hosting and VPS-based Platform i WordPress hosting, both designed to provide fast and reliable hosting for WordPress sites. Key features of these plans include a free domain name with select plans, unlimited NVMe SSD storage on most shared and WordPress plans, and free SSL certificates from AutoSSL. The Softaculous installer makes it easy to install WordPress and other applications, while the cPanel and AMP control panels simplify website and hosting management. InMotion Hosting’s UltraStack technology ensures improved site speed and performance, and the W3 Total Cache is pre-installed and pre-configured on Platform i plans, providing an optimized hosting environment for WordPress sites.

InMotion Hosting WordPress Hosting Features

InMotion Hosting’s WordPress hosting plans come packed with features designed to enhance the performance and security of WordPress sites. These features include automatic WordPress updates, server-level speed optimizations, and extra security measures to protect your site. Users can create unlimited sites and benefit from generous NVMe storage quotas. Additionally, a free domain name is included with select plans, along with free SSL certificates from AutoSSL. The Softaculous installer simplifies the installation of WordPress and other applications, while the cPanel and AMP control panels offer easy management of websites and hosting settings. InMotion Hosting’s UltraStack technology and pre-configured W3 Total Cache ensure that your WordPress site runs smoothly and efficiently, providing an excellent hosting experience for WordPress users.

13. Pros and Cons

Pros:

• Great uptime (99.97%) so your site is always available
• Fast performance with quick page loads
• Strong security with free SSL and malware protection
• Responsive support
• 90 day money-back guarantee, longer than most

Cons:

• More expensive than some budget hosts
• No Windows servers, may not be suitable for some users
• Limited data center locations (only in the US)

14. Comparison with Competitors

To give you a clearer picture of how InMotion Hosting stacks up, here’s a comparison with some popular competitors:

InMotion Hosting stacks up well against these competitors, especially on performance and customer support. Not the cheapest but the features, reliability, and support justify the higher price for many users.

15. User Reviews and Testimonials

Based on aggregate ratings from review sites and comparisons with other web hosting companies:

• TrustPilot: 4.2/5 stars (2,500+ reviews)
• HostAdvice: 4.5/5 stars (1,800+ reviews)

Users love InMotion Hosting for:

• Uptime
• Support
• Control panel and management tools

Here are a couple of testimonials from real users:

“I’ve been with InMotion for over 5 years now. Uptime is rock solid and whenever I’ve had an issue their support team has been quick to resolve it.” – Sarthak K., Small Business Owner

“As a developer, I like the flexibility InMotion offers. The VPS plans to give me the control I need and the performance has been great.” – Manoj., Web Developer

Most reviews are positive but some users have mentioned the higher price point can be a con for budget users.

16. Refund Policy and Money-back Guarantee

InMotion Hosting has a great refund policy:

• 90-day money-back guarantee for shared hosting plans
• 30-day money-back guarantee for VPS and dedicated plans
• Pro-rated refunds for unused service after the guarantee period

This is more than the industry standard 30-day guarantee. You have plenty of time to test the service and make sure it meets your needs without any risk.

17. Conclusion and Recommendation

InMotion Hosting is a solid hosting solution for many users. With uptime, speed, and support they are a top choice for businesses that prioritize performance and reliability in their hosting.

InMotion Hosting is good for:

• Small to medium-sized businesses that need reliable hosting
• E-commerce sites that need strong security and uptime
• WordPress users that need optimized hosting
• Those who want U.S.-based support and data centers

Not the cheapest but the features, performance, and support justify the price for many users. The longer money-back guarantee period also reduces the risk of trying them out.

If you are willing to invest a bit more for quality hosting InMotion Hosting is a good choice. Their scalable solutions also mean as your online presence grows your hosting can grow with you.

In short, we recommend InMotion Hosting for those who need reliable high-performance hosting with room to scale. Budget users may find cheaper options but those who prioritize reliability, support, and overall quality will find great value in InMotion Hosting.

Ready to get started? Try InMotion Hosting now.

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Sonu Kumar Pandey Digital Marketer

Sonu Kumar Pandey is an entrepreneur and digital marketing expert with more than 20 years of experience in the industry. He is the Director of Digital Shiksha Pvt Ltd and the Founder of Search Markup Digital Marketing. He is a thought leader in the digital space. Sonu Pandey December 2024

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